In December 2023, Microsoft introduced several updates to its Copilot product line, including new features in Sales Copilot and general enhancements to Copilot for Microsoft 365.
Sales Copilot Updates
- Lead Management in Sales Copilot (Public Preview): Sellers can now create and edit leads, associate emails and meetings with leads, and manage multiple leads within the Sales Copilot Outlook side pane experience.
- Improved Dynamics Users Experience in Teams: Dynamics users can now access adaptive cards in Teams without needing to sign in to Sales Copilot, streamlining the user experience.
Copilot for Microsoft 365 Updates
- Unified Copilot Experience: Bing Chat and Bing Chat Enterprise have been integrated into Copilot, offering foundational capabilities like content creation, data reasoning, and web grounding.
- Enhanced Security and Privacy: Copilot ensures commercial data protection, adheres to Microsoft 365 security policies, and respects data residency and handling promises.
- Microsoft Copilot Studio: A new low-code tool for customizing Copilot, enabling integration with various data sources and providing a full lifecycle management experience.
- Personalized Experience in Microsoft 365 Apps: Copilot will offer tailored responses based on user roles and preferences, initially rolling out in Word and PowerPoint.
- Python in Excel with Copilot: Users can perform sophisticated mathematical analyses using natural language commands.
- Collaborative Features: New capabilities in Teams, Outlook, and Microsoft Loop enhance collaboration and productivity.
Microsoft 365 General Updates
- Enhanced Team Meeting Features: Updates include support for PowerPoint Live and Whiteboard with watermarking, intelligent meeting recap for transcript-only meetings, and new audio and video settings management in Teams meetings.
- Viva Platform Enhancements: Improvements in Viva Engage, Viva Goals, and integration with Microsoft Teams.
- Miscellaneous Updates: Retirement of Microsoft Delve, enhancements in Microsoft Lists, Planner, and Loop, and new features in Clipchamp and Visio.
These updates reflect Microsoft’s ongoing commitment to enhancing productivity and collaboration through AI-powered tools and integrations
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